What happens if a payment is late?

A late payment doesn’t switch anything off right away. Here’s what happens.

Reminder emails

We email you a reminder 1, 7, 14, 21, and 28 days after the due date.

30 days to pay

Your website, hosting, and add-ons such as My Reviews and Online Booking keep working for 30 days after your renewal date.

After 30 days

If the bill is still unpaid, your account is paused (suspended). Your site, files, and data are kept.

Turning everything back on

Pay the open invoice and everything turns back on. Your billing date doesn’t change: the renewal counts from your original date.

How to pay

Log in at www.myproforge.com/login/. If you’re already logged in, you’ll go straight to your billing dashboard. Pay the open invoice there.

Questions about a bill? Contact us.

Still need help?

Open a ticket, email, or call us. We respond to every ticket within 24 hours.

Get Help