We build, host, and maintain websites for trade businesses, and help you get found online with Google Business Profile, SEO, and Google and Facebook ads. You run your business; we handle the website and the marketing.
Which package should I pick?
Starter gets you online with a professional site. Builder adds service area pages, a project gallery, a reviews showcase, online quote requests, and website analytics. Master adds advanced service area pages, lead capture forms and call tracking, priority support, a quarterly group growth call, and Review Autopilot.
I already have a domain. Can I keep it?
Yes. Every package includes a free domain transfer, or a free new domain for the first year. Domains renew at $25/yr.
How long does it take to build my site?
Most sites are built within 24 to 48 hours after we receive your onboarding info.
What do you need from me?
After you sign up, our onboarding form asks for your business details, the services you offer, and your photos. It only takes a few minutes.
Each package has a monthly fee plus a one-time setup fee: Starter is $17/mo + $375 setup, Builder is $27/mo + $675, and Master is $37/mo + $975. Current pricing is always on our Website Packages page.
What’s included in the monthly fee?
Hosting, maintenance, and daily backups are included in every package. You don’t pay extra to keep your site online.
How fast and reliable is your hosting?
Your site runs on ultra-fast, redundant servers, so pages load quickly and customers don’t click away. Backups are built in at every level, so if one part ever fails, another takes over and your site keeps running. We handle all of it, so you never have to think about it.
Are there add-ons?
Yes. We offer several add-on features and services, and we’re constantly creating new features to support your business.
Every package includes a 30-day grace period on unpaid invoices. After one week, we’ll contact you to help settle the balance. If an invoice is still unpaid after 30 days, your site is suspended. Don’t worry, it’s backed up daily and can always be restored.
What payment methods do you accept?
Visa, Mastercard, American Express, Discover and PayPal.
No transaction fees. No hidden fees, period!
Can I change my package later?
Yes. You can upgrade or downgrade your package at any time.
Your client dashboard: invoices, orders, and support in one place.
Your Website
Can I make changes to my site myself?
Yes. You can log in to your control panel to manage your domain, files, and databases, and update your content anytime. Your domain and your content (text, photos, and logo) belong to you. The site design, templates, and built-in features are ProForge property, licensed to you while your account is active.
Your hosting control panel: manage files, databases, email, and backups.
Who owns my website and domain?
You own your content (text, photos, and logo) and your domain. The site design, templates, and built-in features are ProForge property, licensed to you while your account is active.
Will customers be able to call me from the site?
Yes. Every site has a click-to-call button, so customers can reach you in one tap.
Will my site help me show up in local searches?
Builder and Master include service area pages optimized for local search, so you show up in the towns you serve.
Do you offer business email?
Yes. Domain email runs on Google Workspace. As a Google partner, we set it up and bill it monthly through ProForge, per user. Learn more about Domain Email.
Support
How do I get help?
Open a ticket at billing.myproforge.com, email support@myproforge.com, or call 866-800-0382. Support is available 24/7, and we respond to every ticket within 24 hours.
Your support tickets: submit a request and track every reply.
Are site edits included?
If you’d rather we handle it, edits are quoted per request. Send us what you need changed and we’ll reply with a price. Nothing is charged until you approve it.
Do some packages get faster support?
Yes. Master customers get priority support.
How do I request a change to my site?
Open a support ticket with your website address, what you need changed, and any photos or files. We’ll send you a quote.
Your support tickets: submit a request and track every reply.
Cancelling & Guarantee
Is there a contract?
No. There’s no contract and no minimum term. Service is month to month.
Can I cancel?
Yes, anytime. Cancellation takes effect at the end of your current billing period. We don’t give partial refunds. You will retain ownership of your web domain.
What happens to my domain if I cancel?
Your domain stays yours. If you cancel, we’ll help you keep full control of it. We will not charge you to transfer your domain to your own registrar account.
What if I’m not satisfied?
If you’re not satisfied within the first 30 days after your site goes live, we’ll work to make it right. If we can’t, we’ll refund what you paid, including the setup fee. One refund per customer. See our Terms of Service.
